Frequently asked questions
Common questions from parents about paying school fees with School EasyPay.
What is School EasyPay?
With School EasyPay, schools can accept any payment by credit card, debit card or bank account. This easy and convenient solution processes payments from the parent’s accounts and forwards the funds to the applicable school’s nominated bank account(s).
Can I use School EasyPay to pay my school fees?
Yes, School EasyPay is suitable for all Schools, providing your school is set up to use School EasyPay. You can search for your school here and if not found, you can refer your school using the link at the bottom of the school search page.
Can I use both credit and debit cards to make payments through School EasyPay?
Yes, you can pay by credit card or debit card. Credit card payments may enable you to earn reward points and utilise interest free days. All payment methods available will be displayed on your online registration form when you set up your fee payments.
What is the easiest way to pay my school fees?
Automatic payments are the easiest way to pay – you can decide to spread out your payments and pay by the month. Also, you will never have to remember to pay your fees again. Your school or School EasyPay will automatically arrange to debit your fee from your nominated credit card, debit card or bank account when it is due. You can opt to receive Email or SMS payment confirmations each time payments are processed.
Can I split my fees payment with another parent/grandparent/etc?
Yes, it is possible to split them. Each person will need to register with School EasyPay and advise the school of the proportion/amount they wish to pay. Alternatively, each person could just pay their share online. When the payment is sent to the nominated school, they will be able to see that multiple payments have been made for the one student.
How long will it take for my school to receive the payment after I’ve made it?
Schools with School EasyPay will receive funds within 3 banking clearance days after the transaction has been processed. All payments made after 4.30pm AEST will be processed the following business day.
How do I know if my fee has been paid?
If you are opted in for payment notification, you will receive an SMS or email confirmation when a payment is processed. You can also login to the website and view your payment history. If a payment fails, School EasyPay will send you an SMS or email failure notification.
Can I make payments immediately (e.g. deposits, up front fees, donations, excursions) to my school?
You can make any initial or one-off payments such as these with your credit/debit card. One-off payments can be processed by you online or by your school. You should complete a set up form (online or paper) for your subsequent ongoing payments.
Will I receive my membership details after registering with School EasyPay?
With School EasyPay your membership number and details are sent to you via email.
What are the benefits of using School EasyPay?
- Ease the burden – Spread out your fees with monthly payments.
- Earn reward points – Earn credit card reward points on one of your major expenses.
- Utilise interest free days – Up to 55 days with many credit cards.
- Choice of payment options – We offer all the ways to pay.
- Save time – Pay school fees automatically, probably the same way you pay other bills.
- Be rewarded – Unlike other payment systems, your payments are not treated as cash advances.
- Low cost – Low card processing fees.
- Email / SMS payment confirmations – Be informed every time a payment is made.
- Easy – Only one form to complete until graduation.
- Enables split payments – From different parents and / or grandparents.
What do I do if I want to change my details or payment method?
Simply log in to School EasyPay and update your details. Alternatively, ask your school for an Update Details form. If you have a problem updating these details, feel free to contact us but you cannot change credit / debit card or banking details over the phone or by email.
What do I do if I want to stop paying my fee with School EasyPay?
Contact your school or email info@schooleasypay.com.au requesting to stop your payments.
What happens if a payment through School EasyPay is rejected?
If a payment is rejected for any reason, you will receive a message advising you to contact School EasyPay to organise your payment. Before you do, check with your payment provider (bank, credit union etc) to ensure that everything is in order.
Will I incur a charge if a payment made through School EasyPay is rejected?
If you pay your fees and your payment is rejected, a $20 fee is payable.
What happens if my credit card has expired?
Simply log in to School EasyPay and update your details.
What should I do if I lose my credit card or receive a replacement with a new card number?
Simply log in to School EasyPay and update your details.
Contact School EasyPay
Email: info@schooleasypay.com.au
Phone: (02) 9556 7590
Mail: School EasyPay, Reply Paid PO Box 177 Balmain, NSW 2041
Is your school on School EasyPay?
Search for your school and set up your payments online.